Privacy Policy

This policy explains how Wuhan China-Polo Garment Co., Ltd. (“China-Polo”, “we”) processes information submitted through the website china-polo.com. We keep data practices simple and limited to what is needed to respond to manufacturing inquiries and fulfill orders.

1. Data controller

The controller is Wuhan China-Polo Garment Co., Ltd., No. 88 Luoyu Road, Hongshan District, Wuhan, Hubei 430070, China. Contact for privacy matters: [email protected].

2. Information we collect

• Inquiry data: name, business email, company, country, product type, quantity, fabric and branding preferences, target delivery date and project details submitted in RFQ forms.
• Attachments: tech packs, artwork and reference files you choose to upload (maximum 10 MB per inquiry).
• Communications: emails, WhatsApp and WeChat messages exchanged about your project.
• Technical data: basic server request logs (IP address, browser type, requested URL, date/time) used for security and troubleshooting.

3. How we use information

• To prepare quotations, MOQ and lead-time confirmations and respond to inquiries.
• To develop samples and, if an order is placed, to produce, inspect and ship goods.
• To maintain records of specifications and approved samples for repeat orders.
• To protect the website and services against abuse, spam and fraud (including a hidden anti-spam field in the inquiry form).

We do not sell, rent or trade inquiry data. We never use submitted designs or artwork for other customers.

4. Legal basis

Processing is based on steps taken at your request prior to a contract, performance of a contract once an order is placed, compliance with trade and tax record-keeping obligations, and our legitimate interest in operating and securing the business.

5. Sharing and storage location

Information is accessed by our sales, sampling and production staff, and processed by hosting and email service providers necessary to operate the website and deliver email. Data may be stored and processed in China and other jurisdictions where our service providers operate; transfers rely on appropriate safeguards or contract terms.

Uploaded attachments are stored in a directory blocked from public web access and are shared with third parties (such as inspection companies) only with your instruction.

6. Retention

Inquiry records and files are retained for 3 years after the last contact, or longer where an order, trade record or legal obligation requires it, after which they are deleted or anonymized.

7. Cookies and analytics

The website uses only cookies or local storage essential for form and security functions. If analytics tools (such as Google Analytics) are enabled in the future, this policy will be updated and non-essential tracking will not be activated without appropriate consent controls.

8. Your rights

Subject to applicable law (including GDPR where it applies), you may request access, correction, deletion or restriction of your personal data, object to certain processing, and request data portability. To exercise these rights, email [email protected] and include enough detail to locate your records. You also have the right to complain to your local data protection authority.

9. Business contact details in submitted data

RFQ forms are intended for business inquiries. By submitting the form you confirm the contact details are yours or your company’s and may be used to respond about the submitted manufacturing project.

10. Changes

Material changes are reflected by the “last updated” date above. Continued use of the inquiry forms after changes constitutes acceptance of the updated policy for new submissions.